Create Your Own Cookie

At Bite Sized Bliss, all products are freshly baked to order. Due to the nature of our items, we do not accept returns on food products.

Cancellations & Refunds

• Orders cannot be cancelled or refunded once baking has begun.

• Cancellations made at least 42 hours before the collection date may be eligible for a refund or credit, minus any non-refundable deposit.

• Orders cancelled within 42 hours of collection are non-refundable.

Issues with Your Order

If there is an issue with your order (for example, the wrong item was supplied or there is a quality concern), please contact us within 24 hours of collection with clear photos and a description of the issue.

Where appropriate, the following may offered:

• A partial or full refund

• A replacement item

This is assessed on a case-by-case basis.

Non-Refundable Situations

Refunds will not be issued for:

• Change of mind

• Failure to collect on the agreed date/time

• Incorrect storage after collection

• Minor variations in appearance (all items are handmade)

• Failure to cancel order within specified timeframe (42 hours)

  
  

Collection/Delivery Responsibility

Once an order has been collected, Bite Sized Bliss is not responsible for damage, mishandling, or changes in quality due to storage or transport.

Refunds or replacements cannot be issued for delivery delays caused by the postal service.

Any claims for lost or delayed parcels must be raised directly with Royal Mail.

By placing an order, you acknowledge and accept our Delivery Disclaimer and Refund Policy.

Product Information

All Bite Sized Bliss treats are baked fresh to order in small batches using quality ingredients. All mini cakes, cookies, and cinnamon rolls are carefully prepared and finished by hand, so slight variations in appearance are part of their charm.

Ordering & Storage

• Products are made fresh and are best enjoyed within 2–3 days of collection/receipt

• Store mini cakes and cinnamon rolls in the fridge and allow to come to room temperature before serving.

• Cookies can be stored in an airtight container at room temperature.

Allergens

All products may contain or come into contact with milk, eggs, wheat (gluten), soy, nuts, and peanuts.

Please note: this not a nut-free or allergen-free kitchen

Customisation

Flavours, toppings, and designs are based on the selected menu item. Custom requests may be available — please get in touch before ordering.

Collection

Orders are available for local collection only unless otherwise stated. Collection details will be confirmed after checkout.

Shelf Life

Mini cakes & cinnamon rolls: 2–3 days (refrigerated)

Cookies: 3–5 days (airtight container)

Packaging

All items are securely packaged and labelled.

Important Note

Colours and finishes may vary slightly as each item is handmade.

By placing an order, you confirm you have read and accepted our product information and allergen notice.